---
title: 🧾 9.4 Tier Feature Matrix
slug: 94-tier-feature-matrix
docTags: 
createdAt: 2025-10-16T04:21:50.594Z
---

*Compare features and benefits across Sweatpals Starter and Pro*

***

## Overview

Sweatpals offers two host tiers — **Starter** and **Pro** — designed to support communities of all sizes.
Both tiers include the same secure infrastructure, payment processing, and event creation tools.
The Pro tier adds advanced capabilities for promotion, analytics, and scaling.

***

## Tier Summary

| Tier        | Description                                                 | Best For                                                          |
| ----------- | ----------------------------------------------------------- | ----------------------------------------------------------------- |
| **Starter** | Free foundational tier for essential hosting tools.         | New hosts or small communities.                                   |
| **Pro**     | Advanced suite for growing and managing larger communities. | Studios, professional instructors, and multi-location operations. |

***

## Feature Comparison

| Feature Category                  | Starter                          | Pro                                  |
| --------------------------------- | -------------------------------- | ------------------------------------ |
| **Event Creation & Management**   | ✅ Full access                    | ✅ Full access                        |
| **Recurring Classes & Templates** | ✅ Manual setup                   | ✅ Automated scheduling               |
| **Retreats Management**           | ✅ Create & sell                  | ✅ Full multi-day toolset             |
| **Paid Memberships**              | ✅ Unlimited plans                | ✅ Unlimited + analytics              |
| **Stripe Payments (Connect)**     | ✅                                | ✅                                    |
| **Community Chats & Posts**       | ✅                                | ✅                                    |
| **Lineup Eligibility**            | 🔹 Standard Sweat Schedule       | ⭐ Editor Picks & priority visibility |
| **Messaging Tools**               | Standard                         | Extended messages + direct replies   |
| **Analytics & Reporting**         | ✅                                | ✅                                    |
| **Multi-Location Management**     | —                                | ✅ Included                           |
| **API & Integrations**            | ✅ Zapier, Meta Pixel, Google Tag | ✅ Zapier, Meta Pixel, Google Tag     |
| **Support Access**                | Email                            | Dedicated Partner Support            |
| **Account Management**            | Self-serve                       | Business Partner assistance          |

***

***

## Upgrading or Downgrading

- Upgrade anytime if you qualify under **Dashboard → Upgrade to Pro**
- Downgrade by requesting from support\@sweatpals.com

:::BlockQuote
💡 Pro is best suited for hosts running recurring experiences, memberships, or multiple venues.
:::

***

## Related Resources

- [Understanding Sweatpals Pricing](https://help.sweatpals.com/19-understanding-sweatpals-pricing)
- [Boosted Discovery and Promotions](https://help.sweatpals.com/72-boosted-discovery-and-promotions)
- [Financial Tracking & Reports](https://help.sweatpals.com/63-financial-tracking-and-reports)