Check-In Feature: Quick QR Code Attendance Confirmation

overview the check in feature streamlines event attendance confirmation using qr codes, making it easy for both attendees and hosts to verify participation whether you're using the sweatpals mobile app or your email confirmation, you can quickly check in to any event with just a scan the problem we solved the challenge event hosts needed a reliable way to confirm attendance while attendees struggled with slow, manual check in processes that created long lines and delays our solution qr code based check in system that works through both the mobile app and email confirmations, providing multiple backup options for seamless event entry how it works for event attendees method 1 mobile app check in open the sweatpals app on your mobile device navigate to the "my purchases" tab at the bottom of the screen select your event from the list of upcoming or current events locate your qr code displayed prominently on the purchase details screen present your phone screen to the event host for scanning method 2 email confirmation check in check your email for the sweatpals purchase confirmation open the confirmation email containing your event details scroll to find the qr code included in the email show the qr code (on your phone screen or printed) to the event host wait for confirmation that your attendance has been recorded method 3 manual check in backup provide your purchase email address to the event host share your full name as it appears on the purchase wait for manual verification while the host locates your order confirm your attendance once the host finds your registration for event hosts setting up check in access your event dashboard through the sweatpals host portal navigate to the "check in" section for your specific event open the qr scanner feature on your mobile device or tablet test the scanner with a sample qr code before attendees arrive position yourself at the event entrance for optimal flow processing attendee check ins scan the attendee's qr code using your device camera verify the confirmation that appears on your screen check for duplicate entries if the system alerts you use manual backup if qr codes aren't working properly monitor real time attendance through your dashboard check in success metrics metric typical performance best practice target average check in time 15 30 seconds per person under 10 seconds qr code scan success rate 95 98% 99%+ manual check in rate 2 5% of attendees under 2% peak check in processing 30 40 people per minute 50+ people per minute best practices arrive 5 10 minutes early to ensure you have time to locate and prepare your qr code before the event starts adjust your screen brightness to maximum when displaying qr codes indoors or in low light conditions for better scanning keep your confirmation email easily accessible by starring it or saving it to your phone's home screen for quick access screenshot your qr code as a backup method in case you lose internet connection or your battery dies during the event verify your email address when purchasing tickets to ensure you receive confirmation emails with backup qr codes update your sweatpals app regularly to ensure you have the latest qr code features and bug fixes check your qr code visibility by testing it with another phone's camera before heading to the event location troubleshooting guide problem likely cause quick fix qr code won't scan screen brightness too low or damaged code increase brightness, try email qr code, or use manual check in can't find qr code in app event not showing in purchases check event date, refresh app, or contact support email confirmation missing incorrect email address or spam folder check spam/junk folder, verify email in account settings "already checked in" error duplicate scan or shared qr code contact event host to verify status and resolve manually app crashes when opening qr code outdated app version or device compatibility update app, restart device, or use email qr code qr code appears blurry screenshot compression or display issue use original app/email, clean screen, or adjust distance frequently asked questions q can i use the same qr code for multiple events? a no, each event generates a unique qr code you'll need to use the specific qr code for each event you attend q what happens if i lose my phone before the event? a you can still check in using your email confirmation qr code on any device, or ask the host to manually verify using your purchase email q can someone else use my qr code to check in? a qr codes are tied to specific purchases and names hosts can verify identity if needed, and duplicate scans are flagged in the system q how early can i check in to an event? a check in typically opens 30 minutes before the scheduled start time the exact timing depends on the event host's preferences q do i need internet connection to display my qr code? a no, once loaded in the app or email, qr codes work offline however, you need connection to initially load the code q what if the event host's scanner isn't working? a hosts can always use manual check in with your purchase email address this is a reliable backup method for any technical issues real world example sarah's yoga class check in sarah purchased a spot in the 7 am sunrise yoga class she arrives at 6 50 am and opens her sweatpals app while walking to the entrance she taps "my purchases" , finds her yoga class, and has her qr code ready the instructor scans it in 3 seconds, confirms her attendance, and sarah proceeds to set up her mat total check in time under 10 seconds 💡 pro tip save time by taking a screenshot of your qr code while you're at home with good wifi this way, you can quickly access it even if the app is slow to load at the event location integration with other features the check in feature works seamlessly with event notifications receive check in reminders 30 minutes before events community feed check in activity appears in your fitness journey timeline rewards program confirmed attendance automatically adds points to your account calendar sync checked in events sync with your personal calendar apps need more help? can't find what you're looking for? our support team is here to help with any check in issues contact support email support\@sweatpals com