🧮 Class Operations

manage check‑ins, substitutions, cancellations, and performance tracking check in methods method platform description qr code scan mobile scan attendee’s ticket qr to mark attendance manual check in web or mobile tap to mark attendee as present tap to pay + check in mobile only accept walk ins and check them in simultaneously 💡 always verify payment status before performing manual check in substitute instructors to assign a substitute for a single class go to dashboard → classes → schedule click the class → edit session select instructor → change pick a replacement from your team save changes the substitute will gain temporary access to attendance tools for that class 🧑‍🏫 changes apply only to that specific session — recurring classes remain unchanged canceling or rescheduling classes open the specific session in schedule click cancel session or edit time confirm and notify registered members ⚠️ members automatically receive email notifications for all time or date changes performance tracking the class analytics dashboard displays key performance metrics metric description attendance rate percentage of booked vs attended members no shows count of registrants who did not check in average revenue per class based on ticket and membership sales top instructors ranked by attendance rate 📊 export class performance data as a csv file for monthly reviews best practices check in attendees before class start time keep your substitute list updated to avoid scheduling gaps review attendance metrics weekly to identify low performing timeslots use consistent class naming for accurate reporting 🕐 a 90% attendance rate per class capacity is a healthy benchmark