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Getting Started
Community Dashboard: Master Your Community Management Tools
15 min
overview the community dashboard centralizes all your community management tools in one powerful interface, giving you complete control over events, memberships, revenue, and member communications whether you're managing a small fitness group or a large community with hundreds of members, the dashboard streamlines your workflow and helps you grow your community effectively the problem we solved community hosts were juggling multiple platforms to manage events, track payments, communicate with members, and analyze performance this scattered approach led to missed opportunities, inefficient workflows, and limited visibility into community growth metrics our solution the community dashboard unifies all essential management tools in a single, intuitive interface that works seamlessly across web and mobile platforms, giving you real time insights and streamlined control over every aspect of your community how it works for community hosts (web app) access your dashboard navigate to the dashboard section in your sweatpals account log in using your host credentials switch from your personal profile to your community profile using the profile toggle navigate your management hub use the main navigation to access each management section view real time metrics and member activity on your overview tab access quick actions from any section to streamline common tasks for community hosts (mobile app) switch to community view open the sweatpals mobile app and log in tap the profile switcher at the top of your screen select community view to access mobile management tools mobile management features access simplified versions of all web tools manage events and communications on the go monitor real time notifications and member activity dashboard tools deep dive overview section your command center displays critical community metrics and member insights events management create, manage, and analyze your community events create events use the + new event button to launch events with custom pricing, capacity limits, and registration requirements event analytics track registration rates, revenue per event, and attendance patterns event bundles offer package deals by grouping multiple events with discounted pricing cancellations & refunds process refunds directly through the orders section with automated member notifications orders & wallet management monitor all financial transactions and member payments revenue tracking view detailed breakdowns by event, membership, and time period member transaction history access individual member payment records and refund history wallet management handle community credits, refunds, and payment method updates financial reports export data for accounting and tax purposes perks & affiliates reward your community and partners discount codes create time limited or usage limited promotional codes affiliate management track partner referrals and commission payouts member benefits offer exclusive perks for long term or premium members code performance monitor redemption rates and revenue impact memberships design flexible membership plans that drive recurring revenue monthly plans set up subscription based memberships with automated billing one time plans create annual or lifetime membership options tiered benefits offer different discount levels and exclusive access by membership tier member retention track churn rates and implement retention strategies email & sms campaigns keep your community engaged with targeted communications event announcements automated notifications for new events and updates newsletter campaigns regular community updates and fitness tips targeted messaging segment members by activity level, membership type, or interests performance analytics track open rates, click through rates, and conversion metrics settings & administration configure your community management preferences admin management add team members with specific permission levels transaction fees set and adjust pricing for events and memberships integration settings connect third party tools and payment processors integrations hub connect your favorite business tools shopify sync product sales with community memberships mailchimp advanced email marketing automation meta pixel track conversion metrics for social media advertising stripe enhanced payment processing and financial reporting best practices for dashboard success 💡 set up daily monitoring check your overview tab daily to stay on top of new registrations, messages, and revenue trends 💡 use event bundles strategically create bundles for complementary events (like "yoga & meditation week") to increase average order value by 25 40% 💡 segment your communications use the email & sms tools to send targeted messages based on member activity levels active members get event invitations, while inactive members receive re engagement campaigns 💡 monitor financial metrics weekly review your orders & wallet section every monday to track revenue goals and identify payment issues before they impact cash flow 💡 leverage perks for retention offer exclusive discounts to members who haven't attended events in 30+ days to boost re engagement rates 💡 optimize mobile management use the mobile app for quick approvals and communications when you're at events or away from your computer 💡 regular integration health checks monthly review of your integrations to ensure all connected platforms are syncing properly and providing accurate data faq q can i manage multiple communities from one dashboard? a yes! use the community switcher in the top navigation to manage multiple communities each community has its own separate dashboard and analytics q how often does revenue data update in the dashboard? a revenue and transaction data updates in real time analytics reports refresh every 15 minutes to ensure accuracy q can i export member data for external analysis? a absolutely! go to the events , memberships or overview tab to download member lists, transaction reports, and engagement analytics in csv format q what's the difference between the web and mobile dashboard? a the mobile app includes core management features optimized for on the go use the web dashboard offers full functionality including detailed analytics, bulk operations, and advanced settings q how do i give team members access to help manage my community? a in settings > admin management , you can invite team members and assign specific permission levels (view only, event manager, or full admin) q can i schedule emails and sms campaigns in advance? a yes! in the email & sms section, use the schedule send option to plan communications up to 30 days in advance need more help? can't find what you're looking for? our support team is here to help you master your community dashboard contact support support\@sweatpals com