SweatPals Fees: Complete Pricing Breakdown

sweatpals fee structure complete guide overview sweatpals operates as a fitness marketplace platform with a transparent fee structure the platform charges fees on each transaction, with different rates depending on whether hosts use the starter or pro package how fees actually work for event attendees when you book an event on sweatpals, you'll pay base event price set by the host consumer fees a combination of fixed ($0 49 or $0 99) and variable percentage fees sales tax the community/host is responsible for collecting and remitting any applicable sales tax fee structure breakdown based on the pricing comparison chart starter package ticket range consumer fees host fees $0 $50 $0 49 + 7 9% 2 9% $50 $150 $0 99 + 6 9% 2 9% $150 $300 $0 99 + 5 9% 2 9% $300 $5,000 $0 99 + 2 9% 2 9% pro package ticket range consumer fees host fees $0 $50 $0 49 + 11 9% 2 9% $50 $150 $0 99 + 10 9% 2 9% $150 $300 $0 99 + 9 9% 2 9% $300 $5,000 $0 99 + 2 9% 2 9% important notes no sales tax on fees the fees shown do not include sales tax communities are responsible for collecting and remitting any applicable sales tax on their events host fees hosts pay a flat 2 9% processing fee on all transactions consumer fees attendees pay the fixed fee plus percentage shown above no monthly fees neither starter nor pro packages charge hosts monthly fees hosts earn 100% of their ticket values, transaction fees are paid by end users real world examples example 1 $25 yoga class starter package base price $25 00 fixed fee $0 49 variable fee (7 9%) $1 98 total consumer pays $27 47 pro package base price $25 00 fixed fee $0 49 variable fee (11 9%) $2 98 total consumer pays $28 47 example 2 $100 personal training starter package base price $100 00 fixed fee $0 99 variable fee (6 9%) $6 90 total consumer pays $107 89 pro package base price $100 00 fixed fee $0 99 variable fee (10 9%) $10 90 total consumer pays $111 89 example 3 $200 workshop starter package base price $200 00 fixed fee $0 99 variable fee (5 9%) $11 80 total consumer pays $212 79 pro package base price $200 00 fixed fee $0 99 variable fee (9 9%) $19 80 total consumer pays $220 79 example 4 $500 retreat starter package base price $500 00 fixed fee $0 99 variable fee (2 9%) $14 50 total consumer pays $515 49 pro package base price $500 00 fixed fee $0 99 variable fee (2 9%) $14 50 total consumer pays $515 49 key differences starter vs pro starter package lower consumer fees (4% less than pro for most tiers) same low fees for high ticket items ($300+) basic platform features limited marketing tools pro package higher consumer fees for tickets under $300 same fees as starter for $300+ tickets premium features included 25,000 sms/month free 50,000 emails/month free unlimited free paid advertising dedicated sweatpals business partner event financing at 0% apr (coming soon) access to brand partners marketplace (coming soon) understanding the fee structure sliding scale as ticket prices increase, the percentage fee decreases significantly price convergence both packages charge the same fees for events $300 and above transparency all fees are shown upfront before payment tax responsibility communities handle their own sales tax collection and remittance host fee details hosts may choose to absorb the processing fee on transactions normally assigned to participants this fee is calculated on the base ticket price can be absorbed by the host or passed to attendees covers payment processing through stripe frequently asked questions q why do both packages have the same fees for $300+ tickets? a for high value events, sweatpals maintains competitive pricing while pro hosts still receive all premium benefits and features q who handles sales tax? a the community/host is responsible for collecting and remitting any applicable sales tax sweatpals fees do not include sales tax q can hosts switch between starter and pro? a yes, hosts can upgrade to pro by exploring the "settings" tab within the dashboard to qualify your community for pro you'll need to reach a minimum monthly revenue our dashboard will instantly display your current monthly revenue and allow you to upgrade to pro as soon as you surpass the minimum necessary monthly revenue q why i can't see the revenue from my recent event? a stripe needs between 1 and 5 days to process payments, so recent event revenue may take a few days to show up on your end q are there any hidden fees? a no the consumer pays only the fixed fee plus percentage shown hosts pay only the 2 9% processing fee q who pays for the 2 9% processing fee? a by default, hosts pay for the 2 9% processing fee, which is deducted from the ticket's base price however, hosts can set their accounts to pass the processing fee for all transactions to participants this can be done by enabling the "host absorbs fees" feature from the dashboard q can hosts customize fees for each event? a for the moment, the fee settings apply to all the community events meaning that all events will apply the same fee structure once it's changed or updated from the dashboard payment security all transactions are processed through stripe with enterprise level security pci dss compliance end to end encryption no stored card data fraud protection payment information never shared with hosts need help? for questions about fees or pricing help\@sweatpals com