💸 4.3 Refunds & Late Arrivals

understand how cancellations and refunds work on sweatpals overview refunds and cancellations are handled according to each host’s published policy sweatpals ensures refunds are processed securely through stripe when eligible canceling before the event timing refund eligibility 48+ hours before start ✅ full refund (standard) 24–48 hours before ⚠️ partial refund at host discretion less than 24 hours before 🚫 non‑refundable 💬 always check the event description — some experiences have custom refund timelines if the host cancels you’ll receive an automatic notification and full refund funds return to your original payment method within 3–5 business days you’ll also see a credit under payments → history 🧾 refunds appear as “sweatpals” on your bank statement late arrivals and no‑shows arriving more than 10 minutes late may forfeit your spot depending on the host’s policy no‑shows are not eligible for refunds if you can’t make it, cancel ahead to free your spot for another member ⏰ punctuality keeps sessions on schedule and shows respect for hosts and participants