Help Center
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For Hosts
Getting Started
Create and Manage Events: Build Your Community Through Memorable Experiences
12 min
overview the sweatpals event manager empowers you to create, customize, and manage the events that bring your community together from intimate workshops to large scale fitness festivals, you'll have complete control over ticketing, pricing, member benefits, and revenue tracking transform your community engagement with professional grade event management tools designed specifically for fitness professionals the problem we solved community challenge fitness professionals struggled with fragmented tools for event creation, payment processing, member management, and analytics they needed to juggle multiple platforms, leading to lost revenue opportunities, poor attendee experiences, and administrative headaches our solution sweatpals event manager provides an all in one platform that seamlessly integrates event creation, secure payments, member discounts, affiliate tracking, and comprehensive analytics you can now focus on creating amazing experiences while we handle the technical complexity how it works for event hosts step 1 set up your community profile before creating events, ensure you have an active community profile this serves as your professional identity and enables all event management features ( how to create a how to create a community profile community profile step 2 access event creation web app navigate to dashboard → events tab → create event button mobile app select your community profile → tap "+" button → create event step 3 customize event details configure your event with these essential elements event name & description craft compelling titles that drive attendance date & time set precise scheduling with timezone support location settings choose physical venues or virtual event options pricing structure configure free, paid, or donation based models activity categories tag events for better discoverability step 4 configure advanced features ticket tiers create multiple pricing levels with unique benefits member discounts set exclusive pricing for community subscribers co host management add collaborators with defined permissions sponsor integration feature sponsors with branded visibility step 5 set payment & revenue options connect stripe or klarna for secure payment processing configure automatic payouts post event enable donation options for charity events set up affiliate tracking links for commission based promotion step 6 publish or save choose to publish event immediately or save as draft for later refinement revenue & analytics dashboard track your event success with comprehensive metrics metric description business impact total revenue gross earnings from ticket sales direct profit measurement attendance rate registered vs checked in participants event attendance indicator member conversion free users who upgrade for events community growth metric affiliate performance revenue by promotional partner partnership effectiveness refund rate percentage of tickets refunded satisfaction benchmark best practices for event success create compelling event descriptions write detailed descriptions that highlight unique benefits, learning outcomes, and community value include instructor credentials and what attendees will gain from participation implement strategic pricing use tiered pricing to capture different market segments early bird discounts create urgency, while premium tiers with added benefits maximize revenue per attendee leverage member only access release events to subscribers 24 48 hours before public availability this exclusivity drives membership subscriptions and rewards loyal community members optimize event timing schedule events based on your community's peak engagement hours weekends typically work best for fitness events, while weekday evenings suit skill building workshops use high quality visual content upload professional photos and videos that showcase the event experience visual content increases registration rates by up to 40% enable social sharing use embed codes to promote events on your website and social media built in sharing features help attendees promote events organically monitor and adjust track registration patterns and adjust pricing or promotional strategies based on real time data the dashboard provides insights to optimize ongoing events 💡 pro tip use affiliate tracking links to identify your most effective promotional partners and reward them accordingly troubleshooting common issues symptom likely cause quick fix can't create events you're using your personal profile set up your community profile in settings first payment processing fails stripe/klarna not connected link your payment processor in payment settings members can't see discounts membership discounts not applied edit event settings and enable member discounts embed code doesn't work incorrect html formatting copy the complete embed code from dashboard affiliate links not tracking links not properly generated generate new tracking links from analytics tab event not visible to public still saved as draft change status to "published" in event settings frequently asked questions q can i edit events after they're published? a yes, you can modify most event settings from the events tab however, significant changes to paid events may require attendee notification q how quickly do i receive payment after an event? a payouts typically process within 1 5 business days through stripe or klarna, depending on your account settings and bank processing times q what's the difference between member pricing and public pricing? a member pricing offers exclusive discounts to your community subscribers, while public pricing applies to all other attendees you can set different discount percentages or flat rate reductions q can i host virtual events? a absolutely! when creating an event, select "virtual event" instead of entering a physical location you can include video conference links in the event description q how do refunds and cancellations work? a you have full control over refund policies through the dashboard set automatic approval for cancellations within certain timeframes or manually review each request q can multiple people manage the same event? a yes, use the co host feature to grant management permissions to other community members each co host can edit event details and manage attendees based on their assigned role advanced features multi tier events create sophisticated pricing structures with different access levels, our dashboard will provide the necessary tools to segment each tier with their own price, ticket cound and membership bonuses sponsor integration maximize revenue through sponsor partnerships display sponsor logos prominently on event pages include sponsor promotional materials in attendee communications track sponsor roi through dedicated analytics bulk event management for fitness professionals with recurring programming clone successful events for future dates set up recurring event templates batch edit multiple events simultaneously need more help? can't find what you're looking for? our support team is here to help you maximize your event success contact support support\@sweatpals com