Help Center
...
For Hosts
Creating and Managing Events
Download Participant Information: Export Your Community Data
13 min
overview the download participant information feature lets you export comprehensive member data as csv files, including names, emails, phone numbers, purchase orders, and membership details this powerful tool seamlessly integrates your sweatpals activity with external platforms and helps you manage large participant lists with precision and ease the problem we solved managing participant data across multiple platforms used to be time consuming and error prone event hosts struggled with manual data entry between systems incomplete participant information for follow up difficulty tracking waivers and purchase orders no way to analyze membership trends across events our solution our download participant information feature provides instant access to complete participant datasets with just one click export clean, organized csv files containing all the information you need to grow your community and streamline your operations how it works for event hosts downloading event participant data navigate to your dashboard and select the events tab choose your export option download all participants click "download attendees" at the top to export data from all events combined download event specific data select a particular event and click "download attendees" for that event only your browser will automatically download a csv file containing participant names and contact information email addresses and phone numbers waiver status (signed/not signed) purchase order details and payment information registration dates and timestamps downloading membership data go to your dashboard and select the memberships tab locate the membership plan you want to export click the "download" icon next to the specific membership plan click "download members" to generate your csv file with member names and contact details join dates and membership duration payment status and billing information membership tier and benefits downloading community overview data access the "overview" tab in your dashboard click "download members" to export basic community data including member names and email addresses community join dates basic contact information data export comparison export type data included best used for overview export name, email, join date basic member lists, email campaigns event export name, email, phone, waiver status, purchase orders event follow up, payment tracking membership export name, email, phone, billing info, membership details revenue analysis, member management all events combined complete participant data across all events comprehensive reporting, crm integration best practices 💡 export regularly for better data management schedule monthly exports to maintain up to date records in your external systems regular exports help you track growth trends and identify your most engaged participants you can also connect sweatpals to popular crm platforms via zapier 📊 use event specific exports for targeted follow up export individual event data to create personalized follow up campaigns participants from high energy events often respond better to similar event invitations 🔒 verify waiver status before events always export and review waiver status 24 48 hours before events this allows time to follow up with participants who haven't signed their waivers yet 📱 clean your data for external platforms remove duplicate entries and standardize phone number formats before importing into other systems this ensures better deliverability for sms campaigns 📈 track member growth with overview exports compare monthly overview exports to identify growth patterns look for seasonal trends and successful acquisition periods to optimize your marketing timing 🎯 segment your exports for better targeting use event specific exports to create targeted marketing segments yoga participants might prefer wellness content, while hiit participants respond to intensity focused messaging 💾 backup your data monthly export and save your complete participant data monthly as a backup store these files securely to protect against data loss and maintain historical records troubleshooting symptom likely cause quick fix csv file won't download browser blocking downloads check browser settings and allow downloads from sweatpals missing participant data export timing during registration wait 2 3 minutes after registration, then re export incomplete phone numbers participants didn't provide phone phone data only appears for events/memberships requiring it duplicate entries in combined export participant registered for multiple events use excel/sheets to remove duplicates by email address waiver status showing as blank waivers not required for that event only events with mandatory waivers show waiver status frequently asked questions q can i schedule automatic exports? a currently, exports are manual only we recommend setting monthly calendar reminders to export your data regularly q what's the maximum number of participants i can export? a there's no limit! our system handles exports for communities with thousands of members without issues q can i customize which fields are included in the export? a export fields are standardized to ensure consistency however, you can easily filter columns in excel or google sheets after downloading q why don't i see purchase order information for some participants? a purchase order data only appears for paid events and memberships free events won't include payment information q how often is the export data updated? a export data is real time any new registrations or changes appear immediately in your next export q can i export data for events from previous years? a yes! all historical event and membership data remains available for export regardless of age integration examples popular crm platforms mailchimp import email lists for targeted campaigns hubspot sync contact information and track member lifecycle salesforce manage member relationships and revenue tracking email marketing tools convertkit create automated sequences for new members activecampaign build behavior based email workflows constant contact design newsletters for your community analytics platforms google sheets create custom dashboards and reports excel build pivot tables for membership analysis tableau visualize member growth and engagement trends important always ensure you comply with privacy regulations (gdpr, ccpa) when exporting and using participant data in external systems need more help? can't find what you're looking for? our support team is here to help! contact us at support\@sweatpals com