Create Event Questionnaires: Collect Key Info Before Events

overview event questionnaires allow hosts to collect essential participant information during ticket purchase, ensuring you have everything needed before event day whether you need shirt sizes, dietary restrictions, or fitness levels, questionnaires streamline data collection and improve event preparation the problem we solved event hosts previously struggled with collecting participant information, often relying on separate forms or last minute surveys this led to incomplete data, delayed event setup, and frustrated participants who had to provide information multiple times our solution event questionnaires integrate directly into the ticket purchase flow, making information collection seamless for participants while giving hosts complete data upfront questions automatically adapt to different ticket tiers, and all responses are instantly available in your event dashboard how it works for event hosts setting up questionnaires (web app) navigate to your dashboard and select your event click edit event and access advanced settings enable the questionnaire toggle click add question to create your first question choose your question type multiple choice , single choice , or text input enter your question text and answer options (for choice questions) set questions as required or optional assign questions to specific ticket tiers if needed click save changes to activate your questionnaire setting up questionnaires (mobile app) open the sweatpals app and select your event tap edit event and scroll to advanced settings toggle on the questionnaire option tap create question to add your first question select question format and enter details mark as required if mandatory choose applicable ticket types tap save to publish your questionnaire for event attendees when purchasing tickets, participants will see questionnaires after selecting their ticket type complete ticket selection and proceed to checkout answer all required questionnaire fields optionally complete additional questions submit responses with payment receive confirmation with questionnaire responses included important name, email, and phone are collected automatically no need to add these to your questionnaire question types & examples question type best for example multiple choice selecting multiple options "which activities interest you? (select all that apply)" single choice one option only "what's your fitness experience level?" text input open ended responses "do you have any dietary restrictions or allergies?" real world question examples fitness events "what's your current fitness level?" (beginner/intermediate/advanced) "t shirt size needed?" (xs/s/m/l/xl/xxl) "any injuries or physical limitations we should know about?" team sports "what's your height?" (for basketball, volleyball) "previous playing experience?" (none/recreational/competitive) "preferred playing position?" outdoor activities "do you have your own gear?" (yes/no/some items) "emergency contact name and phone number" "any medical conditions affecting physical activity?" managing questionnaire responses viewing responses go to your event dashboard click participant list or responses export data as csv for offline analysis filter responses by ticket type or question best practices 💡 keep it short limit questionnaires to 3 5 essential questions participants abandon longer forms 💡 make questions specific ask "t shirt size for event shirt?" instead of just "t shirt size?" 💡 use smart defaults set common answers as the first option to speed completion 💡 question order matters place required questions first, optional ones last 💡 provide context explain why you need information "we'll use this to group participants by skill level " 💡 test before launch complete your own questionnaire to check flow and timing 💡 plan for follow up have a process for contacting participants with incomplete responses troubleshooting issue likely cause quick fix participants can't see questionnaire questionnaire toggle not enabled check advanced settings → enable questionnaire questions not appearing for some tickets questions assigned to wrong ticket tiers edit questions and select all ticket types low completion rates too many required questions make non essential questions optional participants complaining about length questionnaire too long reduce to 3 5 most important questions missing response data export timing issue wait 2 3 minutes after responses, then re export faq q what happens if i edit questionnaires after people join? a existing participants will need to complete the updated questionnaire send new ticket confirmations from your dashboard to prompt them q can i require different questions for different ticket types? a yes! when creating questions, select which ticket tiers should see each question q is there a limit on question length or answer options? a questions can be up to 200 characters multiple choice questions support up to 10 answer options q can participants change their questionnaire responses later? a not directly participants need to contact you to update responses, or you can send them a new ticket confirmation q do questionnaire responses appear in my participant export? a yes, all responses are included when you export your participant list as csv q what if someone doesn't complete required questions? a you can set questions to "optional" or "required" required questions must be answered before acquiring a ticket integration examples pre event planning use questionnaire data to group formation sort participants by skill level or experience equipment planning order correct quantities of shirts, gear, or materials safety preparation identify participants with medical conditions or limitations catering decisions plan food options based on dietary restrictions sample data usage yoga retreat example 73% selected "beginner" level → plan more foundational classes 45% requested vegetarian meals → adjust catering order 28% need yoga mats → rent additional equipment need more help? having trouble with event questionnaires or need to customize questions for your specific event type? our support team is here to help! contact support 📧 support\@sweatpals com