Add Attendees: Invite Specific Participants to Your Events

overview the add attendees feature allows community hosts to personally invite specific participants to their events, both existing sweatpals members and newcomers to the platform your invited guests receive complimentary access through personalized invitation links, giving you complete control over who joins your community events the problem we solved many hosts struggled with rigid event registration systems that didn't allow for personal invitations, vip access, or bringing new people into their communities hosts needed a way to invite specific friends or community members without charging them bring new people onto the sweatpals platform through their events maintain control over event attendance for special workshops or intimate gatherings create exclusive experiences for loyal community members our solution add attendees gives you the power to handpick participants for any event each invitation is tied to a specific email address and can only be used once per event, ensuring security while providing flexibility your invitees get free access regardless of your event's regular ticket pricing how it works for event hosts (web app) navigate to your dashboard and select the events tab choose your target event from your events list click the event settings icon (⚙️) at the top right of the event page select "add attendees" from the dropdown menu choose invitation type select "existing sweatpals user" to invite current platform members select "new to sweatpals" to invite someone who doesn't have an account yet complete participant information enter their name add their email address (required for invitation link) include their phone number select the ticket tier category that matches the experience you want them to have click "invite" to send the personalized invitation for event hosts (mobile app) open the sweatpals mobile app and navigate to your community select the specific event you want to add attendees to tap "add attendee" button fill in participant details name (required) email address (required for invitation delivery) phone number choose the appropriate ticket tier category tap "send invite" to deliver the invitation important once invited, the participant will appear in your participants list only after they claim their ticket using the invitation link best practices 💡 send invitations early give your invitees at least 7 10 days notice to plan their schedules and increase attendance rates 💡 personalize your invitation message while the system sends the invitation link, follow up with a personal text or call explaining why you'd love them to join 💡 match ticket tiers strategically choose ticket tiers that align with the experience level and benefits you want your invitee to receive, even though they're attending for free 💡 track your invitation success monitor which types of people accept your invitations most often to refine your outreach strategy for future events 💡 use for community building invite potential new members to experience your community firsthand many invited guests become regular paying participants 💡 keep backup invitations ready have a few additional people in mind in case your primary invitees can't attend, especially for limited capacity events 💡 follow up strategically send a friendly reminder 24 48 hours before the event to confirm attendance and build excitement troubleshooting issue likely cause quick fix "add attendees" button not visible event may be past its registration deadline check event settings and extend registration period if needed invitation email not delivered email address may be incorrect or in spam folder verify email address and ask invitee to check spam/promotions folder invitee can't claim ticket invitation link may have expired or already been used generate a new invitation for the same email address wrong ticket tier assigned ticket tier selected during invitation process cancel existing invitation and resend with correct tier invitee not showing in participants list they haven't claimed their ticket yet check with invitee to ensure they completed the claiming process frequently asked questions q can i invite the same person to multiple events? a yes! each invitation is event specific, so you can invite the same email address to different events however, each email can only claim one ticket per individual event q what happens if my invitee already has a sweatpals account? a the invitation will still work seamlessly they'll receive an email with a direct link to claim their free ticket for your event q can i cancel an invitation after sending it? a once sent, invitations cannot be canceled, but unclaimed invitations will automatically expire after the event passes q do invited attendees count toward my event capacity limits? a yes, invited attendees count toward your total event capacity plan accordingly when setting your maximum attendee numbers q can i add attendees to events that are already sold out? a yes! the add attendees feature allows you to invite people even when regular registration is closed or the event appears sold out q what information do invitees see when they claim their ticket? a invitees see the full event details, location, time, and any special instructions you've included in your event description, just like regular attendees need more help? having trouble with the add attendees feature? our support team is here to help! 📧 email us support\@sweatpals com