Create Exclusive Access: Unlisted Tickets and Memberships

overview unlisted tickets and memberships let you control who sees your offerings by hiding them from public view perfect for vip launches, exclusive previews, or select audience access, this feature gives you the power to create scarcity and exclusivity while maintaining full control over your community growth the problem we solved many fitness community leaders struggled with wanting to offer exclusive access to certain members or test new programs with a select group before going public traditional "all or nothing" visibility meant either everyone could see your offerings or no one could—leaving no middle ground for strategic launches or vip experiences our solution unlisted tickets and memberships provide the perfect middle ground your offerings exist and are fully functional, but only people with the direct link can access them this creates exclusivity without complexity, letting you build anticipation, reward loyal members, and test new programs with confidence how it works for event hosts managing unlisted content is simple and flexible across both platforms web dashboard method navigate to your dashboard and select either the events or membership tab choose your target offering (for events, select the specific ticket tier you want to make unlisted) toggle the visibility setting from "public" to "unlisted" copy the unlisted link and share it with your select audience through email campaigns , sms campaigns , or direct communication mobile app method open the sweatpals app and tap either the events or membership tab select your target offering (for events, choose the specific ticket tier) change the category setting from "public" to "unlisted" share the unlisted link via your preferred communication method important unlisted links work exactly like public links—the only difference is discoverability people with the link get the full purchasing experience for your select audience when someone receives an unlisted link, their experience is seamless direct access to the ticket or membership page full purchasing functionality without restrictions same payment options and checkout process as public offerings immediate confirmation and access after purchase best practices 💡 create strategic scarcity use unlisted offerings for early bird access or limited time previews share with your most engaged members first to build momentum before going public 🎯 segment your audience different unlisted links can target different groups—create vip tiers, alumni access, or invite only workshops based on member interests and engagement levels 📧 leverage built in marketing tools use sweatpals email campaigns and sms campaigns to distribute unlisted links professionally these tools track engagement and help you measure interest ⏰ plan your public launch set a specific date to switch from "unlisted" to "public" and announce it to create urgency this builds anticipation while rewarding early supporters 📊 track performance before going public monitor sign ups and engagement on unlisted offerings if response is strong, you can confidently go public if not, adjust your approach first 🔄 use for testing new programs launch experimental classes or membership tiers as unlisted first gather feedback from trusted members before rolling out to your entire community 🎁 reward loyalty use unlisted access as a perk for long term members, referral rewards, or special recognition it costs nothing but creates significant perceived value troubleshooting issue likely cause quick fix link not working for recipients link copied incorrectly or recipient has cache issues re copy the link from dashboard and ask recipient to try incognito/private browsing can't find unlisted toggle option looking at wrong section or insufficient permissions ensure you're viewing the correct ticket tier (for events) and check admin permissions unlisted offering appears in public search setting not properly saved or cached data refresh the page, toggle to public then back to unlisted, and clear browser cache recipients can't complete purchase payment settings or ticket limits issue check payment processor connection and verify ticket availability isn't set to zero want to track who accessed unlisted link no direct tracking in basic setup use email campaigns or sms campaigns for built in analytics and tracking faq q can i make only some ticket tiers unlisted while keeping others public? a yes! each ticket tier has independent visibility settings you can have vip tickets unlisted while general admission remains public q will search engines find unlisted offerings? a no, unlisted content is not indexed by search engines and won't appear in public sweatpals searches or google results q can i switch from unlisted to public anytime? a absolutely toggle between "unlisted" and "public" as often as needed changes take effect immediately q do unlisted links expire? a no, unlisted links remain active as long as the offering is available and unlisted they only stop working if you delete the offering or change it to public q can people share unlisted links with others? a yes, recipients can share the link, but this is often desired behavior for word of mouth marketing monitor sign up patterns if you're concerned about over sharing q how do i track performance of unlisted offerings? a use the dashboard analytics for basic metrics, or send unlisted links through email/sms campaigns for detailed engagement tracking need more help? can't find what you're looking for? our team is here to help you maximize your unlisted offerings strategy contact support support\@sweatpals com