Edit & Cancel Events: Manage Your Fitness Events with Confidence

overview edit and cancel your upcoming fitness events directly from your dashboard with complete flexibility whether you need to adjust pricing, change locations, or cancel an event entirely, sweatpals makes it simple while automatically handling participant notifications and refunds the problem we solved event hosts often struggle with inflexible event management systems that don't allow changes after publication participants get frustrated when they're not notified of changes, and hosts waste time managing manual refunds when events are cancelled our solution sweatpals provides comprehensive event editing capabilities with automatic participant notifications and streamlined refund processing edit any aspect of your event without affecting previous purchases, or cancel with confidence knowing all participants will be notified and refunded automatically how it works for event hosts editing events navigate to your dashboard and select the events tab choose the event you want to modify from your event list click edit event to access all event settings update any information including event title and description ticket prices and promo codes membership bonuses and rewards event location and venue details date and time settings click save changes to apply your updates cancelling events from your dashboard , go to the events tab select the event you need to cancel click cancel button confirm cancellation in the popup dialog sweatpals automatically handles participant notifications and refunds mobile app instructions ios & android open the sweatpals app on your device tap the events tab in your bottom navigation select the event you want to modify choose edit event or cancel from the action menu make your changes and tap save to confirm for participants when hosts make changes to your registered events event edits receive email notifications when event details change previous ticket purchases remain valid at original prices access updated event information in your participant dashboard event cancellations get immediate email notification of cancellation automatic refund processed within 5 business days cancelled events removed from your event list best practices plan ahead for changes make major edits at least 48 hours before your event to give participants adequate notice and planning time communicate beyond email for significant changes like date or location updates, consider posting in your community groups or sending direct messages to regular participants price changes strategy while you can increase prices after publication, consider grandfathering existing participants at their original price to maintain goodwill location updates when changing venues, include detailed directions and parking information in your event description to prevent confusion cancellation timing cancel events at least 24 hours in advance when possible to maximize refund processing time and participant satisfaction document your changes keep notes on why you made specific changes to help improve future event planning and avoid similar issues monitor participant feedback check for responses to your change notifications and be prepared to address concerns quickly important cancelled events cannot be restored once you confirm cancellation, the action is permanent and the event will disappear from your dashboard faq q do price increases affect people who already bought tickets? a no, participants who purchased tickets before your price change will keep their original pricing only new purchases will use the updated prices q can i cancel an event and create a new one for the same date? a yes, but participants from the cancelled event won't automatically transfer they'll receive refunds and need to purchase new tickets for your replacement event q what happens if i change the event date multiple times? a participants receive a notification for each date change multiple changes may cause confusion, so try to finalize your date before publishing when possible q can participants request refunds if i change the event significantly? a event edits don't automatically trigger refunds, but participants can contact you directly through sweatpals messaging to discuss individual situations q how do i know if my event changes were saved successfully? a you'll see a green confirmation message at the top of your screen, and the updated information will immediately appear in your event listing q can i partially cancel an event (reduce capacity)? a no, cancellation is all or nothing to reduce capacity, edit your event settings and contact the participants you need to refund manually need more help? still have questions about editing or cancelling events? our support team is here to help! contact support email support\@sweatpals com