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Creating and Managing Events
Liability Waivers: Protect Your Events and Participants
8 min
overview liability waivers help protect your fitness community while providing legal clarity for all participants sweatpals automatically collects signed waivers during ticket purchase, ensuring comprehensive coverage before participants step foot at your event the problem we solved the challenge event hosts struggled with paper based waivers, tracking who signed what, and ensuring legal protection for every participant our solution digital waivers integrated directly into your ticket purchase flow, with automatic tracking and mandatory completion for all participants how it works for event hosts setting up waivers (web app) navigate to your dashboard and select an event from the events tab click edit event and go to the advanced settings tab enable the waivers toggle choose your waiver format text based waiver create custom waiver text directly in sweatpals external link redirect participants to your existing waiver platform click save changes to activate waivers for your event setting up waivers (mobile app) open the sweatpals app and select your event from the events tab tap edit event and navigate to advanced settings toggle on waivers select your preferred waiver type (text based or external link) tap save changes to enable waiver collection for participants during ticket purchase, participants will see the waiver requirement for multiple tickets, each participant can provide their email address participants must read and digitally sign the waiver to complete purchase signed waivers are automatically stored in the event system best practices 💡 pro tip set up waivers before promoting your event to ensure every participant is covered from day one review legal requirements consult with legal counsel to ensure your waiver text meets local requirements and covers your specific activities clear language write waivers in plain language that participants can easily understand avoid excessive legal jargon test the flow purchase a test ticket yourself to experience the waiver process from a participant's perspective update strategically if you modify waiver text for ongoing events, send new ticket confirmations to all previously registered participants monitor completion check waiver status regularly and follow up with participants who haven't completed their signatures keep records export participant lists with waiver status for your records and insurance purposes backup documentation consider keeping screenshots of your waiver settings as additional documentation troubleshooting symptom likely cause quick fix participants can't complete purchase waiver not loading properly check your external link or review text based waiver formatting missing waiver signatures multiple ticket purchase confusion contact participants directly with waiver completion instructions updated waiver not showing cache or browser issue clear browser cache or try incognito mode can't enable waiver toggle event already has registrations edit existing event settings and resend confirmations to current participants participants complaining about waiver length waiver text too complex simplify language while maintaining legal protection frequently asked questions q what happens if i update my waiver after people have already registered? a you'll need to send new ticket confirmations to all previously registered participants so they can sign the updated waiver q can participants sign waivers for family members? a yes, when purchasing multiple tickets, participants can add email addresses for each ticket holder who will need to complete their own waiver q do i need a lawyer to create my waiver text? a we strongly recommend consulting with legal counsel to ensure your waiver meets local requirements and adequately protects your specific activities q can i see who hasn't signed their waiver yet? a yes, check the events tab in your dashboard to see waiver completion status for all participants q what's the difference between text based and external link waivers? a text based waivers are created and stored within sweatpals, while external links redirect participants to your existing waiver platform or document q are digital signatures legally binding? a digital signatures are generally legally recognized, but specific requirements vary by jurisdiction consult local legal counsel for your area's requirements example use cases yoga studio "our monthly outdoor sessions require waivers due to uneven terrain sweatpals ensures every participant signs before arriving, eliminating paper hassles and ensuring we're protected " crossfit box "for our competition events, liability coverage is essential the automatic waiver collection gives us peace of mind and participants appreciate the streamlined digital process " running club "group trail runs carry inherent risks having waivers collected automatically during registration means we can focus on the community experience instead of paperwork " need more help? can't find what you're looking for? our support team is here to help with waiver setup, legal considerations, and troubleshooting contact support support\@sweatpals com