Set Up Your Event Tickets: Paid, Free & Donation-Based Options

overview sweatpals ticket settings give you complete control over how attendees purchase and access your events choose from three flexible ticket types— paid , free , and donation based —to match your community's needs and maximize both participation and revenue the problem we solved community leaders often struggle with rigid ticketing systems that force a one size fits all approach you might want premium workshops with tiered pricing, free community meetups, or flexible donation based sessions where participants can pay what they can afford our solution sweatpals offers three distinct ticket categories that can be customized for each event, giving you the flexibility to build sustainable revenue streams while keeping your community accessible how it works for event hosts your dashboard provides comprehensive ticket management tools that work seamlessly across web and mobile platforms each event supports one ticket category at a time, but you can create multiple events with different ticket types to serve your entire community mobile app management ios/android steps open the sweatpals app and log into your host account tap your event from the main events list select edit event from the event details screen navigate to the tickets tab choose your ticket type and configure settings tap save to update your event mobile pro tip use the mobile app for quick price adjustments or capacity updates while you're on site at events changes sync instantly across all platforms setting up paid tickets navigate to your dashboard and select your event from the events tab click edit event and select the tickets tab choose paid tickets as your ticket category configure your ticket tiers with specific pricing set capacity limits for each tier (optional) define maximum tickets per order to prevent bulk purchases toggle unlisted option for exclusive ticket distribution apply membership bonuses and promo codes as needed click save to activate your ticket settings setting up free tickets access your dashboard and select your event click edit event → tickets tab select free tickets option set total event capacity configure one ticket per email restrictions (automatically applied) click save to make tickets available setting up donation based tickets open your dashboard and choose your event navigate to edit event → tickets select donation based tickets set your minimum suggested donation amount add suggested donation tiers (optional) customize the donation message for participants click save to launch your donation based event best practices here are seven proven strategies to maximize your ticket success 1 price your events strategically start with competitive research in your area premium workshops can command $75 150, while regular classes typically range $15 35 test different price points and monitor attendance rates to find your sweet spot 2 use tiered pricing for paid events create early bird ($25), regular ($35), and last minute ($45) tiers to encourage advance bookings this strategy typically increases revenue by 20 30% compared to single tier pricing 3 leverage unlisted tickets for exclusivity use unlisted paid tickets for vip experiences, member only sessions, or corporate partnerships share the direct link only with your target audience to create exclusivity and higher perceived value 4 set smart capacity limits for paid events, limit higher priced tiers to create urgency for example 5 vip spots ($100), 15 premium spots ($65), unlimited standard spots ($35) this drives upgrades and faster decision making 5 optimize free events for list building use free tickets to grow your email list and convert newcomers follow up with these attendees within 48 hours with a special offer for paid events—conversion rates are typically 15 25% higher immediately after a positive free experience 6 price donation based events thoughtfully set minimum donations at 60 70% of what you'd charge for a paid ticket suggest three tiers minimum ($15), suggested ($25), and supporter ($40) many participants will choose the middle option 7 monitor and adjust purchase limits start with 4 6 tickets per order for paid events to prevent scalping while allowing small groups monitor your cancellation rates—if they're above 15%, consider reducing limits to 2 3 tickets per order 💡 pro tip events with 3 4 ticket tiers typically generate 25 40% more revenue than single tier events, even with the same total attendance q can i change ticket types after people have already registered? a you can switch ticket types, but existing registrations remain valid under their original terms it's best to not change ticket types after an event has been launched q what's the difference between unlisted and private events? a unlisted paid tickets are hidden from public browsing but accessible via direct link private events require invitation codes use unlisted for exclusive offers, private for invitation only events q how do membership bonuses work with paid tickets? a members automatically receive configured discounts at checkout set bonus percentages in your membership settings , and they'll apply to all paid events automatically q can i offer partial refunds for donation based events? a yes, you can issue full or partial refunds for any ticket, but you'll need to contact our support team for this q what happens if i exceed my ticket capacity? a sweatpals automatically stops accepting new registrations when capacity is reached you can increase capacity in edit event → tickets if your venue allows q how do i create early bird pricing? a set up multiple paid ticket tiers with different end dates use names like "early bird (ends march 1)" and "regular pricing" to create urgency need more help? can't find what you're looking for? our support team is here to help you maximize your ticket sales and create amazing event experiences contact support support\@sweatpals com