Sweatpals for Staff

read below for a helpful checklist of training articles and workflows your staff members can use to get started in sweatpals before you start make sure all staff members have created and verified their sweatpals accounts confirm staff roles and permissions are set correctly based on responsibilities staff & account management https //help sweatpals com/kh7r 11 creating your sweatpals account https //help sweatpals com/83 team management https //help sweatpals com/83 team management#yot k https //help sweatpals com/13 switching between profiles classes, events, & retreats https //help sweatpals com/31 creating classes https //help sweatpals com/21 creating events https //help sweatpals com/41 creating retreats https //help sweatpals com/21 creating events#7ngqz docid\ kj75r2ziiomibftzcbzks https //help sweatpals com/33 class operations#my76a https //help sweatpals com/32 class bookings and capacity#1rna3 https //help sweatpals com/21 creating events#atgcw https //help sweatpals com/32 class bookings and capacity#uzyii https //help sweatpals com/23 event operations#9e83z memberships & classpacks https //help sweatpals com/52 creating and configuring memberships https //help sweatpals com/81 member management dashboard adding notes to members (coming soon!) (coming soon!) in person membership enrollment (coming soon!) (coming soon!) note you can currently open the enrollment page in a private browser & guide members through sign up over the phone membership enrollment (coming soon!) (coming soon!) note you can currently email enrollment links to prospective members and guide them through sign up by phone https //help sweatpals com/53 managing active members#pjpxe https //help sweatpals com/53 managing active members#pjpxe adjusting billing dates (coming soon!) (coming soon!) note to change a member's billing date, email mailto\ support\@sweatpals com with member's name and email current billing date requested new billing date https //help sweatpals com/62 pricing tools and strategies#2v wu https //help sweatpals com/53 managing active members#bfgwt daily operations https //help sweatpals com/22 event registration and attendees#vlvbi https //help sweatpals com/22 event registration and attendees#huyhj gym drop in purchases (coming soon!) (coming soon!) note you can currently create a daily gym drop in event that allows users to purchase day passes online or process drop ins through pos at the front desk https //help sweatpals com/22 event registration and attendees#pyc49 https //help sweatpals com/61 payment processing#obil9 https //help sweatpals com/83 team management#6cyqc https //help sweatpals com/84 safety and compliance#foq x guest pass management (coming soon!) (coming soon!) family/household management (coming soon!) (coming soon!) assisting members https //help sweatpals com/32 managing your billing and payments updating member profile information (coming soon!) (coming soon!) https //help sweatpals com/33 membership access and cancellations#6p x member communication https //help sweatpals com/71 email and sms campaigns#g3p6e https //help sweatpals com/71 email and sms campaigns#stml4 https //help sweatpals com/82 group chats and social feed https //help sweatpals com/82 group chats and social feed#ughdg https //help sweatpals com/82 group chats and social feed#cvmvf messaging members individually (coming soon!) (coming soon!) note if you have the new email editor beta enabled, you can already email/sms members directly from the community tab look for the message icon next to each member's name troubleshooting & support https //help sweatpals com/73 troubleshooting common issues if the resources above don't answer your question or resolve your issue, please email support\@sweatpals com and cc your success manager for additional assistance