2.5 Day Passes

A day pass is a single drop-in entry to a gym or space during a set time window, like 6 to 11 AM. There's no class or event to book. You buy the pass, get a QR code and show it at the front desk.

Each host sets their own windows, prices and cancellation policy, so these can change from one gym to another.

In the app: open the gym's community page and scroll to the Passes section. Tap a pass to open it.

On the web: open the gym's community page on sweatpals.com and scroll to Passes. Each card shows the date, the window and the price.

Hosts can also share a direct link to their day pass page.

On the web, the steps are the same: pick a date and a window, click Book and complete the checkout.

If you have a gift card for that community, you can use it on day passes too. See 3.5 Using Your Gift Cards.

Right after you buy, you'll see You're in! with your QR code, the date, the window and the location. From there you can:

Friends can see you're going. If you'd rather they didn't, turn on Go privately.

On the web, you'll see the same pass on the Your day pass screen.

You'll also get a confirmation email with a My Pass link.

In the app: tap Passes in the bottom menu and open the day pass. You'll see the QR code, the entry window, the number of visits and the location.

On the web: go to My Purchases and open the Day passes tab. Before you check in, the status shows Not used yet.

On the web pass you can also pick When are you heading in? so friends know when to meet you. It's optional, and you can still arrive any time during your window.

One pass is good for one entry. Once you've checked in, or once your window ends, the pass leaves your active passes. In the app, use the filter at the top of Passes to see your Expired day passes.

You can see the host's cancellation policy on the day pass page before you buy. Pals can't cancel a day pass themselves. To cancel, contact the host. If their policy allows it, they can refund you from their dashboard.

I paid more than my friend for the same window. Why?

Some gyms use dynamic pricing, so the price can change with demand. You pay the price shown when you buy, and it never changes after that.

Can I use one pass twice in the same day?

No. One pass is good for one entry.

My QR code says expired.

Your pass ended before you checked in. By default, a pass expires at the end of the window you bought. Check the window on your pass and the gym's timezone.

Where's my pass?

In the app, tap Passes. On the web, go to My Purchases and open Day passes. You can also use the My Pass link in your confirmation email.