⚙️ 5.2a Additional Membership Settings

on top of the default membership offerings, we have a new selection of features to further expand the services you can offer to your community members appointments memberships can be applied to appointments as well it works the same way it does for other experience types you can set up booking limits when configuring your membership settings, and members will be able to access your appointments with benefits depending on your membership settings please note appointments are still in beta and are not available for all communities to make it so that a membership covers appointment bookings as well, head to your appointment and choose to edit it once editing, expand the "membership" field to configure what benefits membership holders should have when signing up for that particular appointment more details can be found in the appointments article https //help sweatpals com/36 11 appointments shared memberships with this option enabled, you can give your membership holders the option to share their membership benefits with other users using this, you can create family or group plans tailored around sharing access to the membership if you'd like to limit the number of members that can be added to plan, make sure to enable the limit amount of invited members toggle this will ensure that your holder can only invite a set number of members to share the benefits guest passes please note guest passes are still in beta and are not available for all communities unlike shared memberships, the purpose of guest passes is to let your membership holders invite their friends and partners to visit one of your experiences for free as a trial in other words, shared memberships lets their invited friends make use of their benefits for as long as the membership is active, while guest passes only grant access to specific memberships that you choose below is a breakdown of the settings you can modify when setting up passes guest passes allowed per membership cycle this determines how many passes your membership holders can send to their friends this limit is reset when the membership is renewed, if it's a recurring membership eligible experiences with this option, you can select which of your experiences are eligible for sharing via the guest pass system if you use the include all experiences toggle, all of your available experiences will be eligible for sharing guest eligibility here you can choose between two different settings first time visitors only and anyone first time visitors only only users that never received a guest pass for your community will be able to receive a pass from the membership holder anyone the holder can send a pass to anyone, even if they already received a pass for the experience previously minimum commitment period use a minimum commitment period to require members to stay enrolled for a set amount of time before they can cancel their membership for example if a membership has a 3 month minimum commitment , the member must complete 3 months of billing before they are eligible to cancel this setting controls when a member can cancel it does not control the cancellation method once the commitment period has ended, the member can follow the cancellation flow based on the membership’s cancellation policy best practice plans with a minimum commitment period have a disclaimer for members at check out, however, it may be helpful to add acknowledgement of this policy as part of your intake or the plan description for example "i acknowledge and agree to the 3 month minimum commitment for this plan " managing cancellation policies for plans a cancellation policy controls how members cancel their plan this is separate from the minimum commitment period , which controls when a member becomes eligible to cancel cancellation options depending on the plan settings, members may be able to self cancel cancel the membership directly request to cancel submit a cancellation request for the host to review how members cancel cancelling an active plan within the sweatpals app select the passes tab toggle to memberships select the desired plan select manage follow steps to cancel membership (either self cancel or request to cancel) cancelling an active plan within the sweatpals on web visit attendee sweatpals com https //attendee sweatpals com toggle to memberships select the desired plan select manage follow steps to cancel membership (either self cancel or request to cancel) what happens after cancellation for recurring memberships, access will continue until the end of the current billing period canceling after a renewal date does not automatically refund the charge refunds depend on the host’s policy for a guide on managing your community & active plan holders 👥 5 3 managing active members docid\ qc00qrdgvypcvvxnaavim visual guide