🗒️ 8.1 Member Management Dashboard

a dashboard to understand, support, and manage every member, attendee, and customer in your community (gym, studio, club, or events) without relying on spreadsheets you can access the member management dashboard by heading to the web version of sweatpals, then clicking on community key features overview 🔍 look up members quickly find people by name, email, or phone number search across members, event attendees, drop ins, and followers use filtered views to separate active members from potential leads follow up via sms or email to convert interest into commitment 👤 in depth member profiles (360° view) track last visit/attendance to identify upsell opportunities review complete visit and purchase history keep records of waivers , emergency contacts , intake forms , and internal notes streamlined membership management through this dashboard, you can manage the status of an attendee's membership without heading to a separate page this can be done by selecting a member in the dashboard, then clicking on the details button in the membership section once there, you'll find the option to pause their membership under the more options menu 💡 the option to reactivate a membership after it's been paused is not available in the platform yet, but our support team can assist you with this process while it's still being implemented why this is important for your business the member management dashboard consolidates member data, activity tracking, communication, and key actions in one place, allowing you to support members faster and more accurately recognize engagement trends reduce operational challenges as the community grows deliver a consistent, professional experience across teams