🧭 Welcome to the Sweatpals Help Center

your guide to hosting, attending, and growing with sweatpals 💡 about sweatpals sweatpals is where communities move together whether you’re hosting experiences or joining them, sweatpals brings fitness, wellness, and community under one platform — built for real connection our help center is designed to make every step clear — from setting up your first event to joining your favorite class choose the path that fits you below 👟 quick start guide for members (pals) this guide is aimed at the mobile app version of sweatpals downloading the app & sign up start by downloading the sweatpals app https //play google com/store/apps/details?id=com sweatpals sweatpals app\&hl=en us https //apps apple com/us/app/sweatpals fitness near you/id1595991156 tap on get started , and enter your phone number you'll access your account with it! enter your full name and your email address this address is important, as it allows you to receive ticket confirmations, as well as other communications from hosts add photos to your profile you can add more than one! finally, choose join events and meet people your account is ready to go ! turn on notifications so you're always up to date with your favorite communities finding a community & booking classes once your account is created, tap the search icon events and classes from communities around your area will show up tap on the "communities" tab (you can also look for a specific community by name!) select a community that interests you, and tap on +join you'll now be notified of updates and new experiences from them! upcoming experiences will be shown in the live page tap on one to view more details and sign up if you have an active membership with the community, your ticket purchase may be eligible for discounts! new communities may take some time to set up events or memberships, particularly when migrating from a different platform if you joined a community but can't find any events or memberships to sign up for yet, don't worry! after joining, you'll be notified of updates from them as soon as they're ready! (you can even https //help sweatpals com/14 finding communities#adding a community to your home screen if you really want to stay in the know 👀) accessing memberships & reviewing credits open a community, and scroll down their live page to find the memberships tab review their available membership's benefits, and choose to sign up back in your profile tab , tap on memberships and select your current plan events and classes that have special discounts for your membership will be shown when accessing your plan tap on one of them to sign up with your benefits! some memberships may have limited uses, meaning that you can only book a number of experiences before it expires you can also review your remaining uses when accessing your plan if you run out of uses in your membership, you can refresh your uses by accessing the same page where you signed up for it! there's a lot more to explore on sweatpals, but by following these steps you'll be ready to connect with communities and other sweatpals members in no time! relevant articles post sign up 💬 https //help sweatpals com/51 community chats and messages 👤 https //help sweatpals com/12 managing your profile 🎫 https //help sweatpals com/41 checkin and qr codes 🎫 https //help sweatpals com/42 event guidelines and etiquette 🧑‍🏫 for hosts share your passion, build your community, and grow your business on sweatpals learn how to manage events, memberships, and payments from start to scale start here docid\ wdlge2q47 lrcztb1723d docid 8mfcu5myqabirvienbx2y docid\ nisd9etkh qmfvr5pmpyi docid 9masocvcluhpm7 0iolf 💪 hosts make sweatpals possible — we’re here to help you every step of the way 💬 need more help? if you can’t find what you’re looking for, our support team is always here contact us anytime via the bottom right chat window on web, in the app, or simply email support\@sweatpals com 🚀 let’s make moving together easier, safer, and more fun — one workout at a time