Community Perks: Reward Your Followers with Exclusive Benefits

overview community perks let you reward your followers with exclusive benefits from your partners and affiliates whether it's discount codes, special offers, or access to premium products, perks help you build stronger relationships with your community while creating additional value for your most engaged members the problem we solved the challenge community hosts struggled to provide tangible value to their followers beyond just organizing events members wanted exclusive benefits for their loyalty, but hosts had no organized way to showcase partner offerings or reward different membership tiers our solution the perks feature gives hosts a dedicated space to showcase partner benefits, create exclusive rewards for paid members, and build stronger community engagement through value added offerings for community hosts set up your perk details enter a compelling perk name (e g , "20% off fittracker pro") add the partner website link where members can claim the benefit write a clear description explaining what the perk offers and how to use it configure visibility settings choose "all followers" to make the perk visible to everyone who follows your community select "paid members only" to create exclusive benefits for your premium tier save your settings to activate the perk monitor perk performance track click through rates on partner links monitor engagement metrics for each perk update or remove perks that aren't performing well how it works for community members follow the community perks are hidden until you follow a community click "follow" on any community profile to unlock their perks section browse available perks visit the community's "perks" tab to see all available benefits free followers can see general perks paid members have access to exclusive premium perks claim your benefits click on any perk to visit the partner website use provided discount codes or special links enjoy your exclusive community benefits best practices for maximizing perk value 1 curate quality over quantity focus on 3 5 high value perks rather than overwhelming members with too many options choose partners that align with your community's interests and values 2 create compelling perk descriptions write clear, benefit focused descriptions that tell members exactly what they'll get instead of "fittracker discount," use "save 20% on fittracker pro premium heart rate monitoring " 3 leverage exclusive premium perks use paid member only perks to encourage upgrades offer significantly better benefits to your premium tier to justify the membership cost 4 rotate perks regularly keep your perks fresh by adding new benefits quarterly and removing outdated ones this gives members a reason to check back regularly 5 test different partner categories experiment with various perk types fitness apps, nutrition services, gear discounts, and event tickets monitor which categories resonate most with your community 6 promote your perks don't let perks sit hidden mention new benefits in community posts, event announcements, and member communications to drive awareness 7 track and optimize performance regularly review your perk metrics to identify top performers double down on successful partnerships and retire underperforming perks troubleshooting common issues issue likely cause quick fix members can't see perks user hasn't followed the community remind them to click "follow" on your community profile perk links not working incorrect url or expired partner link update the link in your perks dashboard low perk engagement generic descriptions or irrelevant offers rewrite descriptions with specific benefits and value members can't access premium perks user has free membership verify their membership status in member management partner complaining about low traffic poor perk visibility or placement promote perks in community posts and events frequently asked questions q how many perks can i add to my community? a there's no limit to the number of perks you can offer however, we recommend focusing on 3 7 high quality perks for the best member experience q can i track which members are using specific perks? a currently, you can see overall click through rates but not individual member usage this feature is on our roadmap for future updates q how do i remove or edit an existing perk? a go to your perks dashboard , find the perk you want to modify, and click the "edit" or "delete" button next to it q can i offer the same perk to both free and paid members? a yes! when creating a perk, simply disable the "visible to people with membership only" to make it available to everyone, regardless of membership tier q what happens if a partner ends their discount program? a update or remove the perk immediately to avoid member frustration consider reaching out to the partner for a new offer or finding a replacement benefit q how do members know when new perks are added? a members aren't automatically notified, so we recommend announcing new perks in your community posts or event updates to drive awareness 💡 pro tip create seasonal perk campaigns around holidays or fitness events to keep your benefits fresh and relevant to your community's interests need more help? can't find what you're looking for? our support team is here to help you maximize your community's perk potential contact support support\@sweatpals com