Share Community Management: Add Administrators to Your Community

overview share the workload of managing your sweatpals community by adding trusted administrators our admin system lets you delegate specific responsibilities to other community members, ensuring your events and community run smoothly even when you're busy the problem we solved running a fitness community is a labor of love, but it shouldn't fall entirely on your shoulders many hosts told us they felt overwhelmed trying to manage everything themselves—from event check ins to member communications—while also trying to participate in their own community activities our solution sweatpals administrator management creates a flexible hierarchy system that lets you share responsibilities while maintaining control assign different permission levels based on trust and involvement, from full community ownership to simple event check in assistance how it works administrator permission levels level permissions best for original owner full control over all community aspects community creator (you!) owner complete access identical to original owner co founders, business partners leader event management, communications, member engagement (no financial/settings access) trusted community members, instructors volunteer event check in only class assistants, helpful members for community owners adding administrators (web dashboard) navigate to admin settings go to your dashboard and select the settings tab click on the admins tab select manage admins invite new administrator click add admin button search for the sweatpals user by their email address click send invitation to confirm assign permission level once they accept, click on their profile select the appropriate administrator level from the dropdown click save changes adding administrators (mobile app) access admin management open the sweatpals app navigate to the admins tab in your community dashboard search and add tap add admin search for users by name or email address select the user and tap add set permissions tap on the new administrator's profile choose their permission level volunteer , leader , or owner tap save for new administrators when someone adds you as an administrator, you'll receive an email invitation with details about your new role and permissions direct link to access the community dashboard overview of your specific responsibilities simply click accept invitation in the email, and create your sweatpals account to start your new role best practices start small and build trust begin with volunteer permissions for new helpers observe their reliability with simple tasks like event check ins before promoting to higher levels clearly define roles communicate specific expectations to each administrator for example "sarah handles tuesday check ins" or "mike manages our social media announcements " review permissions regularly audit your administrator list monthly remove inactive users and adjust permissions as people's involvement changes use leaders for daily operations leader level is perfect for active community members who help with events but shouldn't access financial settings or membership management keep financial access limited only grant owner permissions to people you completely trust with financial decisions and community settings document your processes create a simple guide for your administrators explaining your community's specific procedures and expectations recognize your administrators publicly thank your administrators in community announcements their volunteer efforts deserve recognition! troubleshooting symptom likely cause quick fix can't find user by email user isn't registered with sweatpals use the invite option, sending an email invitation to join sweatpals invitation not received email in spam folder check spam/promotions folder, resend invitation administrator can't access features permission level too low increase their administrator level in settings former admin still has access permission not revoked remove them from admin list in manage admins multiple owners causing conflicts too many people with full access designate one primary owner, demote others to leader faq q how many administrators can i add to my community? a there's no strict limit, but we recommend starting with 2 3 administrators and scaling based on your community size and activity level q can i change someone's permission level after adding them? a yes! you can update administrator permissions anytime through the manage admins section in your dashboard q what happens if i remove the original owner status from myself? a you cannot remove your own original owner status this ensures every community always has a primary owner with full access q can administrators add other administrators? a only owners and the original owner can add new administrators leaders and volunteers cannot invite others q do administrators get access to financial information? a only owners and the original owner can access financial reports, payment processing, and membership fee settings leaders and volunteers cannot view financial data administrator activity metrics track your team's effectiveness with these key metrics in your dashboard metric what it shows how to use it check in rate % of events with admin assistance identify busy periods needing more volunteer support response time average time to handle member questions ensure timely community engagement event coverage % of events with designated admin present plan administrator schedules for better coverage need more help? having trouble with administrator management or need guidance on structuring your team? we're here to help! contact support support\@sweatpals com