๐ฐ 1.9 Understanding Sweatpals Pricing
What you pay, who pays it, and how to control it.
Overview
๐ Always free to host. No monthly fees, no contracts, and no feature paywalls โ Sweatpals only makes money when you do.
The main Sweatpals fee to understand is the platform fee. By default, itโs added at checkout and paid by the buyer, so you keep 100% of your listed price.
Stripe credit card processing fees also apply at checkout. These are Stripe processing fees, not Sweatpals fees, and are separate from the Sweatpals platform fee.
Passing on fees
You choose who pays:
- Pass to buyer (default): The platform fee and Stripe processing fee are added at checkout, so you keep 100% of your listed price.
- Absorb: The buyer pays the listed price, and the applicable platform and processing fees are deducted from your payout.
๐ก To receive your full listed price, both the Sweatpals platform fee and Stripe processing fee must be passed to the buyer.
๐ท You can update this anytime under Dashboard โ Settings โ Fees. Changes apply to future transactions only and can also be configured at the event or class level.
Everything is included
There are no additional feature subscriptions or monthly platform fees. Your Sweatpals account includes access to events, memberships, class packs, appointments, point-of-sale, attendee management, reporting, marketing tools, integrations, and other host tools.
Email and SMS usage includes an initial allowance, with additional usage available for purchase.
FAQ
โ Do I really pay nothing monthly? Correct. There is no monthly subscription, setup fee, or per-location charge. Sweatpals charges the applicable platform fee when a transaction occurs.
โ Is Stripe processing included in the Sweatpals platform fee? No. Stripe processing fees are separate from the Sweatpals platform fee. Stripe charges approximately 2.9% + $0.99 for card processing, while Sweatpals charges the applicable platform fee based on the type of transaction.
โ Why do events have a 6.9% fee but memberships have a 2.9% fee? Event tickets and memberships use different platform fee structures. Event tickets are charged at 6.9%, while memberships are charged at 2.9%.
Event purchases may benefit from Sweatpals discovery and promotional tools, while memberships are designed for recurring community revenue and use a lower platform fee.
โ Who pays the fees? By default, the buyer โ added at checkout. Prefer a clean price with round numbers for buyers? Switch to absorb, and the fees come out of your payout instead. Configurable per event or class.
โ Are custom rates available for high-volume businesses? Yes. Businesses processing more than $300K per year may qualify for custom pricing. Contact [email protected] for more information.
โ Can I keep my own website? Yes, embed your schedule, memberships, and checkout directly into your existing site.