🎫 4.1 Check‑In & QR Codes

Easily check in and get ready for your Sweatpals event

Overview

Checking in helps hosts manage attendance and gives you quick access to your booked events. Your QR code is your digital ticket — no need to print anything.

💡 You’ll receive your check‑in QR code immediately after booking.

Finding Your QR Code

For Desktop Users:

Head over to the Web Cabinet.

Select the "Tickets" tab.

Search for a particular ticket and click on it.

Review and/or download your QR code.

For Mobile Users:

Open the Sweatpals app.

Tap the "Purchases" tab (top left)

Select your upcoming event.

Your QR code will appear at the top of the event screen.

🎟️ You can also add it to Apple Wallet or Google Pay for easy access at the door.

Transfer Tickets

Transfer Tickets via Web

Open Sweatpals via browser (attendee.sweatpals.com)

Select your ticket from the Tickets tab and select Manage Ticket

Select Transfer Ticket

Enter your guest's information (Name, Email and Phone) -> Confirm transfer

Transfer Tickets via App

Open the Sweatpals app

Select the Passes tab (bottom of the screen)

Select your ticket from the Tickets tab and select Manage Ticket

Select Transfer Ticket

Enter your guest's information (Name, Email and Phone) -> Confirm transfer

Accepting a Transferred Ticket

Once someone has transferred a ticket to you, you will receive an email or SMS notification to accept the ticket transfer. Simply:

Open the email invitation sent from [email protected] (usually has the subject line: "You've received a ticket!")

Click the in-email Claim Ticket button

Enter in your contact information, intake, & completed waiver

Confirm registration & you'll receive a new email with your passes.

Please note: Upon confirmation, you can view and manage your transferred bookings at any time within attendee.sweatpals.com.

Upgrade Your Booking or Ticket

Visit attendee.sweatpals.com

Find your booking or ticket

Select Manage Ticket

Select Upgrade ticket & follow steps to complete (if there's a price difference, you'll see the remaining amount due)

Confirm & your ticket will be upgraded to the new tier

🎟️ The option to upgrade tickets is only available in the web version of Sweatpals currently.

Checking In at the Event

Show your QR code at the entry point.

The host will scan it to confirm your spot.

Once scanned, you’ll see a Check‑In Confirmed message.

📱 If you don’t have your phone, the host can check you in manually using your name or email.

Schedule: Signing Up for Activities

If the experience you booked also allows you to enroll in activities:

Go to attendee.sweatpals.com (or click the signup link provided to you)

Find your booking/ticket

Select Sign up for activities

Select the activities you'd like to participate in

Select Save schedule

If you purchased 2+ tickets: You will need to transfer the additional tickets before they can signup for their own activities.

For more information, see: How to Transfer Tickets

Prior to activities being live and open for signups, you will see a countdown to be able to view and enroll in activities, like this:

Please note: If you know your ticket tier allows for an earlier signup window, make sure you're logged in - that will recognize your earlier signup window.

Editing Your Schedule

To edit the schedule of activities you enrolled in:

Go to attendee.sweatpals.com

Find your booking/ticket

Select Edit schedule

Add/edit the activities you'd like to participate in

Select Save schedule

Tap to Pay for Walk-Ups

Some hosts allow Tap to Pay for on-site registration.

Open the event page on your phone.

Tap JoinNow and hold your card or device near the host’s iPhone.

You’ll receive an instant confirmation once payment is complete.

⚡ Transactions are powered by Stripe for secure, contactless processing.