Hosts
Section 6: Revenue and Financ...
📊 6.3 Financial Tracking & Reports
track your earnings, fees, and payout performance overview the sweatpals financial dashboard consolidates data from events, classes, and memberships into a single view all numbers sync with stripe for accuracy dashboard metrics metric description total revenue gross sales before fees net revenue after sweatpals + stripe fees refunds total amount refunded pending payouts funds being processed by stripe 💡 filter by date range or experience type to analyze specific periods exporting reports 1 go to dashboard →events or memberships 2 click export csv (download icon) 4 download for use in excel or google sheets \### csv fields explained column description date transaction timestamp transaction id unique stripe identifier amount (gross) total charged to customer fees combined sweatpals + stripe deductions net amount final payout to host waiver status confirms if the attendee signed waiver 🧾 use exports for reconciliation or bookkeeping fee breakdown example formula gross – stripe fee – platform fee – discovery commission = net payout example value ticket price $50 00 stripe fee $1 75 platform fee $3 50 discovery commission $5 00 net payout $39 75 troubleshooting financial reports issue cause fix missing transactions filters applied / sync delay clear filters → refresh after 1 hour payout mismatch pending stripe batch / fee timing compare against stripe dashboard refund not shown recent refund (< 24 h) allow time for sync 💬 if discrepancies persist, contact sweatpals support with the transaction id regarding sales taxes currently, sweatpals does not add or charge sales taxes at checkout community hosts need to keep track of these taxes independently, and also account for them when determining the value of tickets 13% hst tax line item for cityshred canada sweatpals does not currently support adding local taxes (including 13% hst ) as a separate tax line item on ticket transactions for the cityshred canada account what to do instead hosts should include the hst in the ticket price (tax inclusive pricing) optional add a note in the ticket description such as “price includes 13% hst ” availability this is something we’re exploring for 2026 , but there is no confirmed delivery date yet