Hosts
Section 2: Events Management
๐ฅ 2.2 Event Registration & Attendees
monitor signโups, manage attendance, and communicate with guests viewing registrations go to dashboard โ events, then select your event select the rsvp tab filter by ticket type , check in status , or registration date export attendee data ( csv ) for offline use or waiver management ๐ฌ classes and retreats can be reviewed in this menu as well communication tools automatic emails sent upon registration, 24 hour reminders, and cancellations manual messages use the create announcement button for updates or instructions sms reminders automated for hosts using mobile notifications ๐ฌ keeping attendees informed reduces no shows and refund requests check in options method platform description qr code mobile scan attendeeโs confirmation qr to mark as checked in manual web / mobile toggle attendance status manually tap to pay + check in mobile sell last minute tickets and check in on site via stripe tap to pay qr code check in (mobile) ๐ฑ the sweatpals mobile app is optimized for check in flows make sure bluetooth and camera permissions are enabled open event select scan qr code at the bottom scan the qr code with your phone (you can also manually enter the ticket id number placed before the qr code) once scanned, attendee will show under the event's checked in section (if necessary, here you can also uncheck an attendee who has been checked in already) you can also manually check in an attendee by searching for their name in the all section, and then tapping on check in, next to their name manual check in (web) go to dashboard โ events & classes select the event under rsvps , select the attendee you wish to check in this will open the order details, click check in and confirm (note you can uncheck the participant later by repeating these steps) now the attendee will show as 'checked in' under the rspvs list adding attendees manually open event โ attendees โ add attendee enter name , email , and ticket type select "already registered" or "invite to sweatpals", add information requested click invite to finish and send confirmation email & ticket once added manually, attendee will receive an email to accept the invitation/ticket, they will have to fill out the information as if it were a purchased ticket (contact information, waiver and questionnaire) if requested ๐ฃ upgrading an attendee ticket tier is possible, however, it won't charge them the difference if there is one please note that attendees can upgrade their ticket tiers on their own they will be charged the difference in fees custom questionnaires / waivers collect additional attendee information during checkout go to event โ edit eventโ questionnaire and click add question choose a question type ( text , multiple choice , or checkbox ) add optional waiver agreement text click save all responses will appear under the attendees tab and in exported reports ๐งพ use this feature to collect health details or confirm liability agreements